Booking Event's Tickets

Eventmie Pro has a super simple, secure & fast checkout process. 💪


A user needs to be registered & signed-in to book a ticket (purchase tickets).


{success} After login, the user will be redirected back to the Event checkout page if in case, the user has tried to checkout before login.


  1. Customer can make bookings of any events, for themselves.
  2. Admin can make bookings of any events, for Customer.
  3. Organizer can make a booking of THEIR OWN events only, for Customer.

new-checkout-ui-design


Customer: Booking Tickets

Customers can book tickets within few clicks.

  1. Go to the Event page and scroll down to Get your tickets now section.
  2. Click on the event date.
  3. On the Checkout popup, select ticket Quantity.
  4. Then, select a payment option and click Checkout.

Organizer: Booking Tickets v1.4

An organizer can book tickets for customers, only of THEIR OWN events.

  • Organizer must know the registered email of the Customer, to make bookings for them.
  • Customer must be registered on the website.

{primary} In v1.4, we've made the Customers- Private for Organizers. Organizers can't see all the customers as in previous versions.


For an Organizer, to book a ticket for a customer-

  1. Go to the Event page and scroll down to Get your tickets now section.
  2. Click on the event date.
  3. On the Checkout popup, enter customer email in the Select Customer auto-complete dropdown.
  4. Select the ticket Quantity.
  5. Then, select a payment option and click Checkout.

Admin: Booking Tickets

Admin can book tickets for customers of ALL events. Admin also needs to enter the Customer Email.


{success} Admin can find the customer email from Admin Panel -> Users page.


For Admin, to book a ticket for a customer-

  1. Go to the Event page and scroll down to Get your tickets now section.
  2. Click on the event date.
  3. On the Checkout popup, enter customer email in the Select Customer auto-complete dropdown.
  4. Select the ticket Quantity.
  5. Then, select a payment option and click Checkout.

{primary} Admin can only choose either Free or Offline payment option. (why would you pay yourself)


Payment Option: Free

There are 3 types of payment options-

First is- Free (checkout-free). In the case of free tickets, you can make bookings directly without going through any payment gateway.

Payment Option: Offline

Offline (Cash on Arrival). This option means you can make a paid booking without making any payment, like, booking premium/paid tickets without going through a payment gateway.

  • Organizers & Admin can make bookings for customers directly, without making any online payment.
  • And then, they can collect the money via some external payment sources or in cash.

{success} Admin can also disable Offline Payment Option for Customers and Organizers from the Admin Panel -> Settings -> Bookings tab.


bookings-offline-mode-on-off


{primary} Please DO NOT get confused by the word (you can change any of these English words from the language file).


Payment Option: Online

Online Payment via payment gateways. Eventmie Pro comes with an integrated PayPal express checkout payment gateway.


{success} If you want any other online payment gateway, we can integrate it for you. Simply send us an email on [email protected].


Paid or UnPaid Booking

In v1.4, we've added a new Booking Status called Is Paid - Yes or No. It shows, whether the booking amount has been paid by the customer or not.


As there are having different types of Payment Options, the Is Paid status varies accordingly-

  1. Free Checkout- Is Paid status is always Yes.
  2. Online Payment- Is Paid status is always Yes.
  3. Offline Payment- Is Paid status is always No.


After receiving the payment in case of Offline Payment, Admin, or Organizer can update the Is Paid status to Yes.


{primary} If Is Paid is No, then the customer WILL NOT be able Download Tickets or Access Online Event Secret Details.


Booking Process (under the hood)

Let's see, what exactly makes the booking & checkout process so faster & smoother. The below info is just to show you, what's going on under the hood.

The booking process is separated into two parts (micro-services). When you click on the Checkout button, below is a list of all processes that take place under the hood.

Pre-booking process

  1. Initiate a progress loader that shows checkout progress.
  2. Validate the booking, if fails, stop the process and throw an error.
  3. If successful, start processing payment.
  4. On successful payment, finish the booking process. (finish pre-booking process).
  5. Show successful payment & booking notification alert and redirect to My Bookings Page.

{primary} There are separate My Bookings pages for Customers, Organizers & Admin, which shows all bookings. We'll discuss in the Manage Bookings section.


Post-booking process

  1. On the bookings page, initiate a progress loader that shows post-booking progress.
  2. Generate Ticket PDF.
  3. Send Ticket emails & notifications to Customer, Organizer & Admin.
  4. Finally, finish the post-booking process and show notification alert.

Benefits of the Booking Process

  • Independent pre-booking & post-booking processes.
  • Faster checkout, lesser waiting time.
  • More reliable, e.g if email sending fails, it won't affect other related tasks.
  • For more clarity for each task, a user can track each process and can contact support about the exact issue.